1. INTRODUCTION

This privacy notice provides you with details on how we collect and process your personal data through the use of our site https: //www.cozvillservices, including any information that you may provide through our site when you purchase a product or service, please register with our newsletter or participate in a sweepstakes or contest. By providing us with your details, you guarantee that you are over 13 years of age. COZVILLSERVICES simply the name on which Juan Jesús Cozar Lobo, Director of COZVILLSERVICES, works. Thus, Juan Jesús is the data controller and responsible for the personal data of the users of this website referred to as in this privacy notice in order to comply with the new RGPD law that has entered into force today 25 May 2018. Contact details Our full details are: – Full name of the legal entity: Juan Jesús Cozar Lobo – Email address: info @ cozvillservices – Location: Avenida del Golf, Birdie Club Urbanization – La Alcaidesa, San Roque (Cádiz) – Spain Legal Framework The activity of this website, COZVILLSERVICES, is subject to the Spanish and European legal framework, specifically to the following regulations:

  • The General Data Protection Regulation (RGPD). This is the European Union regulations, it unifies the regulation of the processing of personal data in the different EU countries.
  • The Organic Law on Data Protection (LOPD) and its Development Regulations. These are the Spanish regulations regarding the processing of personal data and the obligations that those responsible for any website must assume in the management of that information.
  • The Law of Services of the Information Society and Electronic Commerce (LSSI). This rule affects those websites that, in some way, carry out economic activities through electronic means.

If you are not satisfied with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the Spanish supervisory authority for data protection issues AEPD. We would appreciate it if you contact us first if you have a complaint so that we can try to resolve it for you. It is very important that the information we have about you is accurate and up to date. Please let us know if your personal information ever changes by emailing us at info@cozvillservices.com

2. WHAT DATA DO WE COLLECT?

Personal data means any information capable of identifying an individual. It does not include anonymized data.

We can process certain types of personal data about you in the following way:
– Identity data may include your name, surname, telephone number, website username.
– Contact details may include your billing address, delivery address, email address, and phone numbers.
– The transaction data may include details about payments between us and other details of purchases made by you.
– Technical data may include your login details, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone settings and location, operating system and platform, and other technology on devices you use to access this site.
– Profile data may include your username and password, purchases or orders, your interests, preferences, comments and responses to the survey.
– Usage data may include information about how you use our website, products and services.
– Marketing and communications data may include your preferences for receiving marketing communications from us and third parties, and your communication preferences.

We may also process aggregated data from your personal data, but this data does not reveal your identity and as such is not in itself personal data. An example of this is where we review your Usage Data to calculate the percentage of website users who use a specific feature on our site. If we link aggregated data with your personal data so that you can identify it, then it is treated as personal data.

Sensitive information

We do not collect any sensitive information about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, union membership, information about your health, and genetic and biometric data. We do not collect any information about convictions and criminal offenses.

In the event that we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with such data when requested, we may not be able to perform the contract (for example, to deliver goods or services for you). If you do not provide us with the requested data, we may have to cancel a product or service that you have requested, but if we do, we will notify you at that time.

3. HOW WE COLLECT YOUR PERSONAL DATA

The personal data that we treat in COZVILLSERVICES come from:

  • Contact forms

WEB NAVIGATION
When browsing www.cozvillservices.com, non-identifiable data can be collected, which may include geographical location (approximately), a record of how the services and sites are used, and other data that cannot be used to identify the user . We do this through the service: – Google analytics

4. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when permitted by law. The legal basis for the treatment of your data is: the consent and, in case of contracting our services, the execution of said contract. The most common uses of your personal data are:
– Where we have to carry out the contract between us.
– Where necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
– Where we need to comply with a legal or regulatory obligation. In general, we do not rely on consent as a legal basis for the processing of your personal data, except in connection with the sending of marketing communications via email or text message.

You have the right to withdraw your consent to marketing at any time by emailing us at info@cozvillservices.com

Purposes for processing your personal data

Below is a description of the ways we intend to use your personal data and the legal grounds on which that we will process such data.

We have also explained what our legitimate interests are when relevant. We may process your personal data for more than one legal reason, depending on the specific purpose for which we are using your data. Please email us at info@cozvillservices.com if you need details about the specific legal ground we rely on to process your personal data.

Marketing communications

You will receive marketing communications from us if you have:
– requested information from us or purchased goods or services with COZVILLSERVICES;
– if you provided us with your data and checked the box at the point of entry of your data for us to send you marketing communications;

And in each case, you have not opted out of receiving that marketing promotion. We will always obtain your express consent of acceptance before sharing your personal data with third parties for marketing purposes. You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links in any marketing message sent to you or by emailing us at info@cozvillservices.com at any time.

When you choose not to receive our marketing communications, this will not apply to personal data provided to us as a result of purchasing a product / service, warranty registration, product / service experience, or other transactions.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we should use it for some other reason and that reason is compatible with the original purpose and complies with the RGPD LAW. If you would like more information on how the processing for the new purpose is compatible with the original purpose, please email us at info@cozvillservices.com

If we need to use your personal information for a purpose unrelated to the purpose for which we collected the data , we will notify you and explain the legal reason for the processing. We may process your personal data without your knowledge or consent when required or permitted by law.

5. DATA SECURITY. WEB HOSTING AND HOSTING SECURITY.

Our accommodation and security company is Webempresa Europa S.L. with headquarters in C / Almagro 11 6º 7ª28010 Madrid. Security is one of the most important values ​​in Webempresa, and they apply it both in relation to our services and in their obligations to keep all our personal data and those of our users safe.

On May 25, the application of the new European Data Protection Regulation begins, and Webempresa have adopted all the necessary measures to comply with this regulation. In addition, they have updated their Legal Notice and Privacy Policy, and their Contracting Conditions in relation to data protection, so that we are all clearer in what way and for what purpose they manage the personal data of their clients.

Webempresa continues to take care of its clients’ data with the same security and responsibility as up to now, but they have included more detailed information on how they do it in their legal documentation.

All our users can review the documentation of our Hosting and Web Security company by accessing the following links:

– Legal Notice and Privacy Policy
– General contracting conditions

COZVILLSERVICES includes an SSL certificate. It is a security protocol that makes the data of our users travel in an integral and safe way, that is, the transmission of data between a server and a web user, and in feedback, is fully encrypted or encrypted.

However, COZVILLSERVICES cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

If a security incident occurs, upon becoming aware of it in COZVILLSERVICES, we will notify the Client without undue delay and provide timely information related to the Security Incident as it is known or when reasonably requested by the Client.

6. DISCLOSURES OF YOUR PERSONAL DATA

We may need to share your personal data with the parties listed below for the purposes set out in the table in paragraph 4 above:

– Service providers that provide IT and systems administration services.
– Professional advisers including attorneys, bankers, auditors and insurers who provide consulting, banking, legal, insurance and accounting services.
– Regulators and other authorities based in Spain and other relevant jurisdictions that require reporting of processing activities in certain circumstances.

We require that all third parties to whom we transfer your data respect the security of your personal data and treat it in accordance with the law and always comply with the RGPD regulations. We only allow such third parties to process your personal data for specific purposes and in accordance with our instructions.

7. INTERNATIONAL TRANSFERS

Countries outside the European Economic Area (EEA) do not always offer the same levels of protection for your personal data, so European law has prohibited transfers of personal data outside the EEA unless the transfer meets certain criteria. Many of our external service providers are located outside the European Economic Area (EEA), so the processing of your personal data will involve a transfer of data outside the EEA. Every time we transfer your personal data from the EEA, we do our best to ensure a similar degree of data security by ensuring that at least one of the following security measures is implemented:

– We will only transfer your personal data to countries that the Commission European considers that they provide an adequate level of protection of personal data; or
– When we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission that provide personal data with the same protection that it has in Europe; or
– In cases where we use providers located in the United States, we may transfer data to them if they are part of the EU-US Privacy Shield. This requires them to provide similar protection to personal data shared between Europe and the US If none of the above guarantees are available, we may request your explicit consent for the specific transfer. You have the right to withdraw this consent at any time.

Please email us at info@cozvillservices for more information on the specific mechanism used by us when transferring your personal data outside of the EEA.

8. DATA SECURITY

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized, modified or disclosed manner. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data according to our instructions and will be subject to a duty of confidentiality.

We have procedures in place to deal with any suspected breach of personal data and will notify you and any relevant regulatory entity of a breach where we are required by law to do so.

9. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including to comply with legal, accounting or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of damage from unauthorized use or disclosure of your personal data, the purposes for which we process your data personal data and whether we can achieve those purposes through other means and applicable legal requirements.

In some circumstances, you can ask us to delete your data – see below for more information.

In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without prior notice.

10. LEGAL RIGHTS OF THE USER

In certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to: – Request access to your personal data.

– Request correction of your personal data.
– Request the erasure of your personal data.
– Purpose for the processing of your personal data.
– Request restriction of the processing of your personal data.
– Request the transfer of your personal data.
– Right to withdraw consent

If you wish to exercise any of the rights established above, send us an email to info@cozvillservices.com

We may have to request specific information from you to help us confirm your identity and guarantee your right to access your personal data (or exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to anyone who does not have the right to receive it. We may also contact you to request more information in relation to your request to expedite our response.

We try to respond to all legitimate requests within a month. Occasionally it may take us more than a month if your request is particularly complex or you have made a series of requests. In this case, we will notify you and keep you updated.

11. THIRD PARTY LINKS

This website may include links to third party websites, plugins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and we are not responsible for their privacy statements. When you leave our website, we recommend that you read the privacy notice of each website you visit.

12. COOKIES

You can configure your browser to reject all or some of the browser’s cookies, or to notify you when websites set or access cookies. If you disable or reject cookies, be aware that some parts of this website may be inaccessible or may not function properly.

For more information about the cookies we use, see https://www.cozvillservices.com/politica-de-cookies/